At PhoneFlaire, customer satisfaction is our top priority. If you’re not fully satisfied with a product, please review our Refund Policy to understand how we can assist you.
Eligibility for Refunds
To be eligible for a refund, items must be returned in their original, unused condition within 30 days of purchase. Products must be in their original packaging to qualify for a return.
How to Initiate a Return
Please contact our support team at itaibar000@gmail.com to initiate a return. Be sure to include your order number, reason for return, and any relevant details to expedite processing.
Return Shipping Costs
Unless the item was damaged upon arrival, customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.
Refund Process
Once we receive and inspect your return, we will notify you of approval or rejection. Approved refunds will be processed within 5–7 business days, and funds will be credited to your original payment method.
Non-Refundable Items
Please note that gift cards and sale items are non-refundable. Refunds are only available on regular-priced items.
Exchanges
We replace items if they are defective or damaged. If you need an exchange, email us with details, and we’ll assist with the process.
Contact Us
For further assistance, please contact our support team at itaibar000@gmail.com.